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Patti Cotton

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The Difference Between Leading and Managing

September 13, 2016 By Patti Cotton Leave a Comment

The Difference Between Leading and Managing

Why You Need to Do Both

There’s a lot of noise out there about how you should stop managing and start leading in order to be successful.

Big misconception. No matter what role you hold in your work, you are always going to need both skillsets.

Managing means facilitating process and/or entities to accomplish a goal. And leading, according to the dictionary, is to “go before, show the way; influence, inspire.”

Here are some differences between leading and managing:

Chart

If you are in charge of an area of responsibility, you need to know how to lead – and how to manage.

Here’s an easy way to think about it:  Lead people, manage work.

It’s tough to survive without the ability to wear these two hats. In an age of the flattened organizational model, with more shared responsibility and less authority, influence and inspiration rule supreme in order to bring team and other stakeholders along…and we still need to tend to our personal piece of the work pie to reach goals.

How does this play out in your work?

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

How Effective Is Your Decision-Making?

August 31, 2016 By Patti Cotton Leave a Comment

Can you afford to make poor decisions?

I doubt many of you feel that you can. In addition to the immediate results you seek, the decisions you make today have bearing on the opportunities you enjoy tomorrow. Moreover, if you are leading others or even an entity, the decisions you make affect a great number of lives and futures.

So how do you check in to see whether your decision-making needs a tune-up?

The simple answer is to ask yourself the following questions:

  • Are you reaching your goals?
  • Are you outperforming the competition?
  • Are you influencing others at a high level?
  • Are you ready to meet the future?

Rate yourself below to see if you need a tune-up in your decision-making process.

  1. I use a well-defined process to make my decisions.
  2. I seek to identify the real problem before I begin to make a decision.
  3. I weigh the pros, cons, and risks carefully before making decisions.
  4. I include key stakeholders in the decision-making process, even if this will slow down the process or require a great deal of consensus-building.
  5. In my thought process, I tend to use language such as “how might this happen,” rather than, “this can’t happen because…”
  6. If I doubt the final decision, I stop to re-evaluate my assumptions and decision-making process.
  7. Others see me as an excellent problem-solver and seek to include me in significant decisions.

Where do you need to tune up your own decision-making process? I’d love to hear about your own experience!

Click here to join the LinkedIn discussion on this topic.

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

Designing Your Leadership Identity

August 24, 2016 By Patti Cotton Leave a Comment

 

The Who in the What That Makes the Difference

You are taking on a greater role, and you want to excel in your leadership.  How do you do that?

Here’s the working plan to get ahead for many out there:

  • Formulate a plan. Investigate how others stepped into more leadership, and begin to do likewise.
  • Work on strengthening your leadership competencies. Take advantage of resources that help to identify which leadership competencies you want to strengthen, and work on these.
  • Develop a support system. Build a strategic network to help fast-track visibility and viability.
  • Take on projects and initiatives that showcase your leadership abilities.
  • Ask for the promotion / larger contracts / more business.

But, wait. 

Something is missing from this list.

It’s really the first thing that should happen.  It’s the very thing that will help you contribute your best work.

It’s the “who” in the equation.

Your unique leadership identity.

Who are you, and who do you need to become, in order to rise to your best leadership?

Defining this makes the difference between good leadership and great leadership.  Living the answer will help you contribute your best work.  It will keep you motivated as you work through the challenges and tests that forge greater leadership.  It will also help distinguish you from the competition.

If you haven’t taken the time to define the who, you have bypassed the one step that will set you apart as you undertake the what.  Leading with purpose, on purpose.

Here are some questions to help you begin designing your leadership identity.  You may find it useful to journal on these.

  1. What do you stand for? If you could answer one question for humanity before you leave this earth, what would it be?  Why?  And how is your work important to this?
  2. What unique value do you bring to the table? If you weren’t part of the equation in life, in work, what would be missing?  How would it affect outcomes at work, in the world?
  3. How will you use this to make a significant imprint in the world through your work? Work without purpose is fleeting and empty.  What leadership legacy do you want to be remembered for?  And what do you need to do today in order to begin?

What does your unique leadership identity look like?  Can you describe it in one or two sentences?

Click here to join the LinkedIn discussion on this topic.

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

What is Holding You Back from Your Big Leap?

August 11, 2016 By Patti Cotton Leave a Comment

What's holding you back?

It May Not Be What You Think

There is a profound book by Gay Hendricks called The Big Leap. In it, he identifies a phenomenon that occurs as people reach a certain point of growth in business or in their personal lives. He calls it the “Upper Limit Problem.” It manifests itself in many forms, from worry to criticism to physical injury or illness. He lists other common manifestations.

Let’s examine the life of Teresa, for instance. Teresa has always worked hard. She started a business and, being the hard worker that she was, it took off immediately. An hour before her first major client interview, Teresa fell and injured her ankle. In immense pain, but not to be deterred, she proceeded with the meeting, and then promptly went to the hospital. It worked out well (except for the injured ankle, of course), as she landed the contract, which served as a major trajectory for her next level in business.

Several years later, she was at a second major growth point in her business. She had become much too busy to do everything herself, and the business had also outgrown her small team. About to make a major shift in her business, she fell once again. And once again, she broke her ankle.

Today, she laughs at the obvious sign of her “upper limit problem,” but does acknowledge the value in knowing it exists.

Maybe you have just been given a promotion – one that you have aspired to for a long time – but have suddenly found yourself out of sorts and being overly critical of yourself and others. Maybe you have been asked to lead a major initiative, only to find yourself battling a sudden and mysterious illness.

These are signs of an “upper limit problem,” and those are often rooted deeply in three causes.

  1. Life Experience

As an example, many of us grew up as children or grandchildren of Depression era parents or grandparents. That era had a significant impact on how people viewed work and money. Let’s say you were heavily influenced by your parents of that era, who always reminded you to work hard, save for a rainy day, and protect your money because it could be gone in an instant. Following their advice, you have worked very hard to get to a level of lucrative success, only to have a constant, nagging worry that you will lose it all somehow. This is where your upper limit problem reveals itself. When you do get a substantial raise, if you are not careful, you will sabotage yourself and lose it.

  1. Personal Confidence

If you find yourself hitting a glass ceiling over and over again, yet never being able to push beyond it, you may have a personal confidence issue that is coming across to those who are making decisions regarding placement. There are image consultants out there who can help you look good, speak well, and walk confidently into a room, but if you do not have confidence on the inside, it will reveal itself on the outside. And here’s the thing…you may not even realize it is happening.

  1. Lack of Support

There are points of change in life where we want to make the “big leap,” but we are not sure we can do it. Change is challenging. Do something now to prepare for it. Create a strong inner circle, a group of mentors and trusted confidants who will help you get past that point when you can’t do it alone. We gain strength from the confidence of others when we do not have it in ourselves.

I encourage you to think about the following question, and push yourself to answer until you get to its roots. It is a profoundly helpful exercise.

What is your upper limit problem, and where does it come from?

—

I invite you to join our LinkedIn group for just this kind of support (click here). We are experienced professionals who understand what is required to make those big leaps. Join us and let us help you reach the levels you have always wanted to reach but have never been able to manifest. I look forward to having you there!

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

When You Get Distracted in Conversation

August 4, 2016 By Patti Cotton 1 Comment

 

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3 Ways to Come Back to Center

It was definitely a tense moment for Kate. The conversation was serious, and even though she deemed it important, her mind had wandered off. What to do?

She remembered the three-step refocus exercise I had given her some time ago, and quickly put it into action. If you find yourself in trouble during a critical moment, try these steps in the order you see them here:

  1. Adjust your body to an open, forward position.

Lean in toward the person speaking, place your hands on the desk, and refocus your eye contact so that you feel riveted.

  1. Encapsulate or mirror.

If you have lost just a bit of their last thought, ask them to pause and allow you to encapsulate what they have said so far. “Hold on – let me encapsulate what we are saying so far…here’s what I hear you saying…”  Then at the point where you originally lost them, pause, and wait. They will generally pick up the thread and fill in the blank for you.

  1. Heighten your show of deep interest.

Ask a question, such as, “What else is behind that?” or “Tell me more.”

Of course, if you have lost the conversation entirely, it’s best to be honest about it. However, practice the three steps for the rest of the conversation to stay on track and to show visible interest to the other party.

When have you lost focus during a critical conversation? How did you recoup the situation? (Click here to join the conversation!)

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

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