We spend a lot of our lives learning to master emotions. Sometimes they overcome us, and we goof things up. So we try to discount them or put them aside in an effort to be more rational in our decisions and actions.
But discounting or ignoring emotions isn’t really mastering them. You need your emotions in order to make your best decisions. Sound counter-intuitive?
In my work with high-potential female executives, I find quite often that these women have shut off their emotions, feeling these get in their way. Often, they have been told they were being too emotional in a certain situation, or they have found themselves overwhelmed with feelings when confronting a critical scenario, and it kept them from moving forward. Somehow, these women decided to shut off the “feeling part” of themselves in order to execute and get ahead.
Bad move.
Emotions are meant to trigger or alert you to something. When you ignore these, negative consequences are in store, not only for yourself, but for the way you are able to work with others, and ultimately succeed.
So how do you manage your emotions so that they actually help you get ahead?
There are three steps to managing and bridging your feelings so you can support your best thinking and actions:
1. Recognize the emotion you are feeling in a situation.
This may sound easier than it is. I once coached Sandy, a member of her company’s C-Suite, who could only name two emotions that she felt – anger and fear. Because of this, she continuously operated from the “fight or flight” part of her brain – high stress, and low reasoning. As a result, her decision-making suffered. We spent a couple of months helping her to identify and expand her lexicon of emotions as I coached her on how to handle specific situations. Why? Emotions are “gut triggers.” It means, “Hey, something is up, here! Pay attention!” This allowed her to move from a “fight or flight” mode to the reasoning part of her brain.
2. Decide how you want to manage the emotion.
Recognizing what emotion you are experiencing in a certain situation allows you to ask yourself how you would like to handle it. Just because someone has angered you doesn’t mean you need to express your anger. It means, instead, that you can ask yourself why you are experiencing this, whether it comes from a bias or is relevant and appropriate to the situation, and what you want to do behaviorally because of your reflection. This process puts you in charge. Once Sandy could identify the emotion she was feeling in a certain situation, she was able to reason more effectively, asking herself what this emotion was telling her, and whether this was viably related to the decision or situation at hand.
3. Allow your emotional self to collaborate with your rational self.
When you have checked in with yourself as to why you are feeling a certain emotion, where it comes from, and how you want to handle the emotion, you have made space for your rational self to join at the table. Having recognized how you are feeling, what the emotion is telling you, and deciding how you want to handle the emotion, you can now ask yourself to identify the real issue at hand so that you can resolve it most effectively. Sandy discovered that a colleague had undermined her to her staff. When she stopped to recognize how she felt about this, how she wanted to manage it, she then felt much more in control of how she dealt with the situation. Instead of operating from her “hot buttons” as she would have done in the past, she was able to discuss the issue calmly with him, and worked to resolve things.
How do emotions affect the way you work? Join us for our LinkedIn discussion and share!
Patti Cotton helps women executives optimize their effectiveness in leading self, others, and enterprises. Her areas of focus include confidence, leadership style, executive presence, effective communication, and masterful execution. With over 25 years of leadership experience, both stateside and abroad, Patti works with individuals, teams, and organizations across industries, providing executive coaching, women’s leadership development, change, and conflict management. She is also a Fortune 500 speaker. For more information on how Patti Cotton can help you and your organization, click here.
Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.
