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motivation

What is so Important about Purpose at Work?

December 5, 2018 By Patti Cotton 1 Comment

What is so Important about Purpose at Work?
Image Credit: Shutterstock

Why talk about your purpose? Aren’t you too busy for such introspection?

When you are driving for results, it may seem odd to reflect on your purpose.

But purpose drives results. If you aren’t in touch with your purpose and the meaning of your contributions, you may be creating results right now, but you may lose the longer game.

And if you can’t help your employees see the value of their purpose as it relates to company results, you are losing out.

Here’s the long-game secret to staying engaged, performing well, hitting target goals – and helping others to do all this, as well:

Purpose + Motivation + Engagement = Results

These three things work together to help us move forward in life with joy and resolution. Together, they are what compel us to climb mountains, to learn foreign languages, and to work with commitment on those challenging new endeavors that require tenacity and perseverance.

You see, all humans seek meaning and purpose. We ask ourselves questions such as, “Why do I exist?” “Why am I here?” “How do I bring value to life, to the larger picture?”

Understanding the answers to these questions is a powerful driver. If we do not find our purpose in life, we lose interest in life. Purpose is what tells us the value of our unique self. It gives us a reason to be, a goal to work toward. If we can’t understand our reason for existing, we lose sight of our value as human beings.

If, on the other hand, we understand how we best contribute to a larger picture, how we bring value to life’s table, this allows us to recognize our worthiness as human beings.

When we have purpose, we live differently. Looking outside ourselves to a larger picture removes the tendency to center on ourselves. We a sense of well-being and contribution. Our dopamine rises to give us pleasurable feelings of energy and positivity. We have a reason to live.

In his epic work, Man’s Search for Meaning, Victor Frankl illustrates this. As he recounted his experiences in a World War II concentration camp, Frankl observed that those inmates who gave themselves a goal or recognized they had a purpose were much more likely to survive. Some held onto the vision of seeing their families in the future, and Frankl himself found purpose in reconstructing a manuscript he had written and lost on the way to the concentration camp. This purpose, these goals often meant the difference between the will to live – or not.

As you can see, purpose drives motivation.

What is your purpose?

Purpose compels us seek to achieve something with our contributions so that we can fulfill this purpose. We are stimulated to move forward, to target goals that will help us reach what we feel is our purpose – and as we see in Frankl’s illustration, is what gives us a reason to live, even in the most difficult of circumstances. We are motivated.

And motivation is what gives us the energy, drive and excitement to move forward in a certain direction or go after something we want to achieve. It’s the fire that fuels us and is necessary for us to steadily remind ourselves of who we are, our meaning and purpose.

But if purpose and motivation are what gives us meaning and energy, engagement is what keeps us going. Engagement compels us to persevere when times get challenging. We need engagement to truly reach the top of the mountain or to master that foreign language. One can be motivated to begin a new endeavor, but quickly abandon this when the going gets tough.

Think about a time when you set out to achieve something great and succeeded. What kept you going when you faced obstacles to your goal so that you remained engaged?

How can you use your experience with this to motivate and engage others so that they move forward with purpose? Here are four ways you can begin that are simple to implement with great returns:

  1. Be intentional about recognizing your team members as human beings.

We talk a lot about how to recognize and reward people for their good work, because this is key to motivating them. However, there are lots of resources out there on this, so I want to focus on a more basic, daily recognition of others as human beings. Begin the day and each interaction by eliminating feelings of anonymity. Check in by touching base personally before jumping into the task at hand. Remind them that you care about them as people by asking about their family, their weekend, or if they’ve been able to work on that hobby lately. We all get extremely busy, and sometimes, this can become a troublesome trend whereby people feel undervalued or not seen. Don’t let this become your culture.

  1. Find out what drives your team members.

Set a time when you can talk to your reports individually about their career aspirations and how you can best support them. Include an exploration about their strengths, what they feel they bring to the larger picture, and what drives them. They will feel recognized, supported, and energized. This also helps you to move them toward those projects, assignments and roles that most excite them – and will benefit the company most. It will aid you in knowing how to coach and mentor them, seeking those opportunities that align with their passion and interests.

  1. Connect work to a higher meaning.

When motivating and engaging others, it’s necessary to help them remember how their work connects with higher meaning. In order to do this, we need to understand how tasks and activities assigned to a role affect the larger picture. Let’s say, for instance, that some of your employees are in charge of customer service. The role requires problem-solving for customers all day long.

If your employees understand their contribution to the larger picture, this can keep them motivated and engaged when the going gets tough. Here’s how you help them make this connection: list the outcomes that come to mind when you have a satisfied customer.

I can think of the following: A happy customer = boosted company reputation, new business leads and referrals, more company profits, more jobs… This is one example of taking one’s tasks and responsibilities and connecting them to a higher meaning. When we understand our contribution to this larger picture, it reinforces our purpose, allowing us to recognize our value and worth.

  1. Give people more authority – not just responsibility.

People thrive on decision-making authority. It’s empowering and allows them to learn and grow, releases you to focus on other things, and brings fresh perspectives to the company. This means that you need to take more of a coaching and mentoring approach to your leadership. This helps you to leverage your people power and ability to achieve at the same time that you grow and develop others so that they can assume more responsibility.

Motivating and engaging yourself and others requires intentionality. It requires different conversations, but ones that are much more meaningful and rewarding. I challenge you to begin by incorporating one of the four steps above to see how it works for you.


HOW MUCH

DO OTHERS REALLY TRUST YOU?

​Learn the two vital parts to trust and how they can help you become a more highly effective leader.

GET THE INFOGRAPHIC

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

Five Ways to Motivate Employees and Drive Results

November 28, 2018 By Patti Cotton Leave a Comment

Five Ways to Motivate Employees and Drive Results
Image Credit: Shutterstock

How do you motivate employees and drive results at the same time?

When we think about a results-driven leader, we picture someone who is driving with intense focus toward a goal. Eyes front. No nonsense. A person who embodies the message, “Get out of my way, I will win!”

On the other hand, motivation requires that a leader possess a high degree of people skills, directing his or her energy toward inspiring and building positive relationships with their team. This requires taking the time to help employees develop new skills and talents along the way to success.

This is a lot to ask!

How do you, as leader, manage all this without losing your own focus or momentum?

Here are a few simple shifts that will help you both drive and motivate your team.

1. Leverage is your best friend – embrace it.

As a leader, you may feel as though you bear the burden of full responsibility to achieve the goals that have been placed before you. Not so!

Your job is to set the vision, map out the course, assign responsibilities, teach people the right steps to excel, and coach them to the finish line. If you feel as though you are pulling and dragging people to reach this finish line, you are carrying weight that doesn’t belong to you. You have disempowered your team. Your team wants to feel valued and that they contribute toward the larger picture. Put on your coaching “hat” and get out of the way.

2. Your foundation is everything.

Your foundation consists of your plan, your people, and the resources to do the job.

a. Is your plan solid?

Does it contain the “teeth” to leave no room for question? If your people are stalling at certain points, this means you need to clarify how to move forward. And are you regularly checking to see if the plan is moving your team in the right direction? This tells your team you care about them and their success.

b. Do you have the right people in place?

If you have a chronic underperformer, the finger should point back at you. What does this person need in order to perform more effectively? Have that conversation and if you discover that you are part of the problem, adjust and rewind. If, on the other hand, you find that the person simply isn’t the right fit, do yourself, the employee, and the rest of the team a favor and have the critical conversation that has been looming for some time.

c. Are you providing your team with the resources they need to do the job?

This is a big item. If you are asking them to reach the seemingly impossible, you also need to identify what they will need in order to achieve this. A runner can’t run without a well-mapped out course and the right amount of energy bars and water. Likewise, your team member can’t perform to capacity unless he receives the right kind of support and resources. What do your team members need in order to work more effectively? Ask! This helps them to see you have their best interests in mind and want to see them win.

3. “Rinse and repeat” should be your mantra.

It’s not how many steps; it’s how many right steps.

Be careful that you don’t throw your team off course if you aren’t seeing big results quickly. Check your direction, and check the steps you have outlined to get there. I recall leading a multi-million dollar campaign that had never before been achieved. As I learned to put together the strategic plan that ultimately helped us reach and exceed $21.3M in four years (unprecedented!), it was a real eye-opener to realize that just five steps, when repeated over and over, reaped the lion’s share of our results.

Have you identified your own multi-step formula? When you do, and you allow your team to flex and grow while working these steps, it allows them to master these, as well, because they must repeat them many times.

People love learning, and they love achieving. This is motivating. And that is what this does.

4. Evaluate often and collaboratively.

You need to have regular meetings set up to evaluate progress – no surprise (but I’m astounded at the number of leaders who don’t do this).

However, if you want to motivate your people, if you want to help them learn and grow, you will want to conduct your evaluations in a different way.

First, be sure you begin these meetings with celebrating what has gone well. Identify what is working and recognize people for their efforts.

Secondly, identify the “points of learning.” What didn’t work as well as you had hoped? Have your team dissect this with you and keep the focus on the moves and tactics that needing adjusting. No finger-pointing.

Third, address any big concerns, and allow the team to give input as to how these concerns might be addressed. You are allowing them to participate in creative problem-solving and to give them a “voice” in the solution. Again, feeling as though you are part of the solution and that your thoughts count is very motivating and reminds people that they are important to the larger picture.

5. Celebrate.

It is always a sad sore spot with me when leaders are recognized for achievements and efforts, and the team goes unrecognized.

Begin with your team – recognize them for efforts even if you can’t recognize for results.

Identify what about their contribution was helpful – get specific. In other words, saying “Good job on last week’s efforts, Dan,” rings hollow. But “Good job on your efforts to negotiate with our competitor, Dan. I believe your connecting with them will bear fruit,” is much different. Tell them why you are recognizing them and be sincere.

And when it comes time for you as leader to be recognized in bigger meetings, don’t forget to call out how your team helped to win. You truly could not have done this yourself – and you need to recognize this with others.

If you truly want to motivate and inspire your people, let them know they are an integral part of the success.

How do their contributions make a difference? And then, allow them to use these gifts to do so.

Your job is not to run the course alone – it is to coach an entire team to break that ribbon at the finish line. It is when you finally embrace this that you will reach those great results.


© Patti Cotton and patticotton.com. All rights reserved. Unauthorized use and/or duplication of this material without express written permission from the author is strictly prohibited. Excerpts and links may be used, provided that attribution is made to Patti Cotton and patticotton.com, with links thereto.

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

When Servant Leadership Doesn’t Work

October 3, 2018 By Patti Cotton Leave a Comment

When Servant Leadership Doesn’t Work
Image Credit: Shutterstock

It is said that servant leaders – those who truly lead from the heart – are the most effective.  

Indeed, inspiring and influencing others to rise to their personal and collective best yields much greater results. And frankly, this makes a significant impact in the lives of those who are part of this, as well as those clients who benefit.  

But there are situations when such leadership does not work. 

How can you tell whether to adopt this style or not?

First, servant leadership is a philosophy that genuinely puts people first, takes a keen interest in their development, and embraces shared power rather than a hierarchical style.  

In fact, leading from the heart – another way to describe servant leadership at its finest – requires embracing and modeling 7 traits: 

  1. Trust  
  2. Authenticity 
  3. Empathy 
  4. Compassion 
  5. Humility 
  6. Courage 
  7. Motivation  

The problem is, when leaders don’t incorporate all 7 traits, the power of leading from the heart is compromised. 

The question becomes, “Are you willing to work on adopting all 7 traits?”

Ask yourself the following: 

  • Trust – do my directives and communication reflect integrity? Are these consistent, and if not, am I willing to course-correct this with others so that I build trust with them? 
  • Authenticity – do I come from “center” with ease, not trying to emulate the style or persona of others?  
  • Empathy – can I easily detect the emotions of others, place myself in their shoes, and affirm them? 
  • Compassion – do my decisions and actions reflect that I put people first? 
  • Humility – do I respect others as much as I do myself, and can I recognize their gifts and talents as much as my own? Do I realize that without my team and the employee base that we could not accomplish what we do? 
  • Courage – am I willing to confront the tough stuff, even when the topic and decisions I may need to make are not popular ones? 
  • Motivation – am I motivated first by what is best for the organization, or am I preoccupied with what is best for me? 

If you are willing to sharpen these 7 traits, you will find that your team and culture will reflect greater satisfaction, higher engagement, and the innovative spark to help you and the organization meet the future. 

Which of these traits is most important for you to work on as you begin to up-level your leadership?


HOW MUCH

DO OTHERS REALLY TRUST YOU?

​Learn the two vital parts to trust and how they can help you become a more highly effective leader.

GET THE INFOGRAPHIC

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

Three Things a Leader Needs to Get the Mojo Back

August 8, 2018 By Patti Cotton Leave a Comment

Three Things a Leader Needs to Get the Mojo Back
Image Credit: Shutterstock

Leading is challenging.

But it should also be energizing and exciting.

If you as leader have lost the drive you used to feel, take heart – there are three things you need to focus on in order to get back on top of your game.

In fact, if your actions don’t inspire, motivate, and empower, it is time to regroup.

Inspire

When your employees are inspired, great things happen. People follow inspiration. As you inspire, your workforce feels a sense of belonging and commitment, and they become more engaged and productive.

And, lest you think you must be charismatic in order to be inspirational, take heart. In a recent employee poll, traits such as humility, empathy, openness, and high regard for others were named among the 33 traits identified as being inspirational (Eric Garton – “How to Be an Inspiring Leader,” Harvard Business Review, April 2017 ).

Motivate

When you bring passion and positive energy to your workforce, you spread an infectious attitude that supports high morale and keeps stress at lower levels.

Incentivizing your employees to do their very best goes far beyond offering higher wages. Find out what motivates your executive team members (hint: each will have something different to share). Things like feeling a part of the company’s success, learning to move a career ahead, personal development to step into higher personal leadership, receiving acknowledgement and recognition in a certain way – these are just a few examples of what really motivates people.

Do this – and teach your team to do likewise with their own teams. You’ll create an incredibly motivated workforce and a higher level of retention.

Empower

Demonstrate trust. Clarify the ends instead of the means, provide them with any non-negotiable parameters, and then let them spread their wings.

Explore where you can delegate, outline your expectations as far as results, and simply be on hand for questions.

Don’t know where to start? Ask them. What projects or responsibilities might they like to assume in order to flex their leadership skills?

And here’s a question I use with my clients to help them think outside the box: If you decided to take a six-month sabbatical, what would you need to delegate in order to feel that the company could move ahead as per usual?

If you will work on these three areas, you will find that you have not only reanimated your workforce, you will also recapture your own drive and commitment to lead. A win-win.


HOW MUCH

DO OTHERS REALLY TRUST YOU?

​Learn the two vital parts to trust and how they can help you become a more highly effective leader.

GET THE INFOGRAPHIC

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

Three-Direction Checklist for Leadership Effectiveness

December 6, 2017 By Patti Cotton Leave a Comment

Three-Direction Checklist for Leadership Effectiveness
Image Credit: Shutterstock

Your role requires that you lead. You may be in charge of a team, a greater area of responsibility, or even an enterprise.

Yet, if you think your job is to simply lead those who report to you, think again.

You need to manage up, down, and sideways.

Why?

Because strong team leadership is not enough to support the enterprise effectively. Research continues to prove this as we examine what works – and what doesn’t – to align culture, increase business impact, and frankly, to ensure your career success.

Effective leadership means that you need to be able to develop trust, forge shared accountability, and strengthen your influence at every level in the organization.

How do you do this? By managing this up, down, and across.

Here’s a quick checklist – can you identify where you need to strengthen your leadership in managing?

Managing Up

Are you aligned with your leader’s agenda? As you work with your CEO, your board, or other leader, are you focusing on strategic issues and demonstrating financial results? Or does your own agenda distract from these key areas, wasting time, energy, money, and brainpower?

Many a seasoned leader has fallen into complacency with what works for their particular team. In doing so, their ability to see the larger picture diminishes. If you find yourself in the latter situation, you will want to acquire or revive your company-wide lens to connect your role and your team’s charge to the organizational agenda.

Managing Down

Have you aligned your reports’ work to the agenda of the company? Or have the growing demands placed on your area strayed from the larger agenda? When I first begin work with a company in growth mode, I frequently discover that teams may be working on things that have little to do with the current company agenda.

Shifting priorities at the top means close communication at all levels to share this so that all are supporting the enterprise in their focus, responsibilities, and assigned work. When was the last time you re-examined your reports’ roles, assigned projects, and accompanying goals and deadlines, to make sure these align with the company’s direction and focus?

Managing Across

Have you aligned with your colleagues, both intra- and inter-team, so that you support shared accountability and success? Or are you shooting virtual arrows at your colleagues and their teams because they are holding you back or interfering with your ability to deliver?

The lion’s share of productivity problems in an organization result from a lack of commitment and ability to solve problems between teams. Forging strong ties and agreeing to keep communication channels open for this are key to keeping employees engaged and motivated, and your customer’s journey an excellent one.

Where do you stand as you review these three areas? What is the one thing you can do now to move forward in this area so that you can capture greater success?

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

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