
5 Ways to Approach a Problem
My friend Dana (not her real name) prides herself on confronting problems head on.
“I used to be a pushover,” she says. “People trod all over me, and I just rolled over and allowed it. Not anymore!”
Unfortunately, people now describe Dana as a “bull in a china shop.” She has developed quite an overtly aggressive stance that is now costing her relationships and opportunities.
When do you confront? And if you don’t, do you simply have to roll over and allow others to take advantage of you?
Knowing how to resolve a problem effectively requires some discernment. Where do you start?
Before jumping to a quick conclusion, ask yourself the following:
- Is the issue symptomatic of a larger root cause, or do you need to gather more information in order to make a best decision?
Your best approach is to avoid the problem until you have the information you need in order to correct it appropriately.
- Are you outmatched or losing ground on the issue? Or do you need to build goodwill by acceding to others, since the issue is more important to them than to you?
Your best approach is to accommodate others by allowing them to decide, even if what they choose is not your first choice.
- Do you need to reach long-range solutions?
Do you need to find an integrative solution so that all sides can come together to work more effectively? You will want to take a collaborative stance in problem-solving.
- Sometimes compromise is your best option.
When you need to settle complex issues temporarily or to reach quick solutions when you are under time pressure, compromise can be greatly beneficial.
- An aggressive stance can be necessary under certain circumstances.
I wish Dana had learned when to use this, rather than to adopt it as her default mode. But aggression is absolutely necessary in an emergency, or when issues are critical and you are absolutely sure you are right.
Knowing you have options in problem-solving approaches and learning to exercise these strengthens your ability to lead and influence others.
What problem are you currently confronting? Which approach do you feel will work best? Join us (LinkedIn)
Patti Cotton helps women executives optimize their effectiveness in leading self, others, and enterprises. Her areas of focus include confidence, leadership style, executive presence, effective communication, and masterful execution. With over 25 years of leadership experience, both stateside and abroad, Patti works with individuals, teams, and organizations across industries, providing executive coaching, women’s leadership development, change, and conflict management. She is also a Fortune 500 speaker. For more information on how Patti Cotton can help you and your organization, click here.

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.





