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Navigating the Maze of Polycrisis in Executive Decision-Making

May 14, 2024 By Patti Cotton 1 Comment

Navigating the Maze of Polycrisis in Executive Decision-Making
Image Credit: Depositphotos

In today’s interlinked global environment, senior executives face not just isolated crises but a tangle of them known as polycrisis. This term refers to an entanglement of several crises that are deeply interconnected, affecting multiple spheres simultaneously and often exacerbating one another.

What does this mean for you?

For Jane, it meant not only her role, but her well-being. Jane was a senior executive at a multi-national corporation who faced significant challenges during an unprecedented polycrisis involving economic instability, public health issues, and internal team conflicts.

Initially, the compounded stressors led to decision fatigue, which blurred her focus on critical business drivers. Habitually, she found herself making decisions reactively, without all the necessary facts, just to keep pace with the evolving situations.

As the crises continued, Jane noticed a concerning trend: her ability to concentrate and engage in strategic thinking was diminishing. She described this as a “foggy brain,” a state where even simple decisions became daunting tasks. This cognitive clouding was not just a temporary lapse but a persistent condition that began to affect her leadership efficacy and personal well-being.

This showed in many ways – her decisions were sloppy and had a negative impact on the company, her team was nervous and wondered if she was ill, her credibility was slipping with her colleagues, and her CEO finally told her to go home for a week and figure out what was wrong.

When she called me, she had been home for three days and was ready to quit.

It was clear that she needed cognitive resilience strategies.

Through tailored mindfulness practices, prioritization exercises, and cognitive restructuring sessions, she gradually reclaimed her mental clarity. Over several months, Jane learned to manage her cognitive load more effectively, allowing her to make confident, strategic decisions once again, despite the ongoing uncertainties of the polycrisis environment.

Why didn’t I just direct Jane to rebalance her workload and delegate more?

On the surface, this issue seems to be the sheer volume of crises demanding attention. Executives often describe a sense of being perpetually behind, struggling to keep up with the cascade of decisions that each crisis requires. This often results in a reactive stance, moving from one urgent issue to another, which can feel like an endless game of whack-a-mole.

But it’s more dangerous than that.

Beneath the surface, the true challenge is the neurological toll that sustained stress takes on the brain’s executive functions. Persistent high stress disrupts our neural pathways, leading to a reduced capacity for the kind of complex, strategic thinking that senior executives need. It biases the brain toward immediate, fight-flight-freeze-fawn responses rather than thoughtful, long-term planning.

Over time, this chronic trauma response will affect more than your decision-making and stamina – this dynamic will wreak havoc with your physical and mental health.

This means that long weekends and delegating more simply won’t work.

So, what can you do to retain a strong capacity for complex, strategic thinking?

I worked with Jane to reframe her approach to decision-making. Here are some ways you can do the same:

  • Embrace Systems Thinking
    View the polycrisis through a holistic lens, recognizing the interdependencies and potential cascading effects of decisions.
  • Cultivate Cognitive Resilience
    Counteract stress and maintain cognitive function by incorporating resilience-building practices into your routine.
  • Promote Psychological Safety
    Encourage an organizational culture where team members feel safe to express concerns and ideas, fostering a collaborative approach to problem-solving.
  • Prioritize and Pivot
    Learn to dynamically evaluate and adjust priorities as situations evolve.

I also gave Jane some practical tools to strengthen her cognitive capacity.

Again, here are some tips and tools for you to consider:

  • Mind Mapping and Visualization Tools
    Employ digital mind-mapping software to chart out the complexities and connections between various crises. Tools like MindMeister or Coggle can help in visualizing these relationships.
  • Scenario Analysis
    Conduct robust scenario analysis using strategic planning tools. Software like Scapple or simple SWOT analysis templates can assist in preparing for various future states.
  • Mindfulness Apps
    Leverage mindfulness and meditation apps designed for busy professionals, such as Headspace or Calm, to build mental resilience and enhance focus.
  • Team Collaboration Platforms
    Utilize team collaboration platforms like Asana or Trello to delegate effectively, ensuring tasks are managed without micromanagement.
  • Regular Team Huddles
    Establish a rhythm of short, focused team meetings to stay aligned. Use these check-ins not only to track progress but to collectively recalibrate as new information emerges.
  • Continuous Learning
    Invest in executive education programs focused on leading in complexity and ensure access to similar learning resources for your team to build a knowledgeable, agile organization.

Jane and I worked together for a year and, during that time, her decision-making regained its sharpness. She recouped a tremendous amount of mental and physical energy, reignited her passion for her work, and was able to coach and train her team to do the same. Over time, she regained credibility and influence, and eventually succeeded the CEO.

By redefining the approach to decision-making within a polycrisis context, executives can regain control of their cognitive capacities, lead with clarity, and guide their organizations through the stormy seas of concurrent crises. These strategies and tools are not just lifelines but also instruments for crafting a more resilient and responsive leadership framework.


© Patti Cotton and patticotton.com. All rights reserved. Unauthorized use and/or duplication of this material without express written permission from the author is strictly prohibited. Excerpts and links may be used, provided that attribution is made to Patti Cotton and patticotton.com, with links thereto.

Patti Cotton

Patti Cotton reenergizes talented leaders and their teams to achieve fulfillment and extraordinary results. For more information on how Patti Cotton can help you and your organization, click here.

Reader Interactions

Comments

  1. Tom Osborn says

    May 15, 2024 at 8:55 am

    WOW. Patti. So skillfully navigated. A lot of buzzwords there, and you seem to understand them all. I definitely need to give your “work with Jane” a second read. Thank you for caring about “your target people.” These solutions were intricate and multi-layered.

    I love the way you develope
    and execute your skills!

    ♥️♥️ Tom & ???? Gretta

    Reply

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